Terms and Conditions

The use of this website is an agreement between BallsDirect and the customer, It constitutes agreement with terms and conditions, such are governed by and interpreted in line with Australian Law.

This site is intended for use by BallsDirect customers, it is not to be used for distribution to or use by any person or party where such distribution would be contrary to Australian Law and Regulations.  Please read the following Terms and Conditions before placing an order.

By using this website the customer agree to the Terms and Conditions as set out below, which constitutes a legally binding agreement between BallsDirect and customer for the supply of products.  The Agreement cannot be varied unless We agree to vary it in writing or by email.

If you are under the age of eighteen (18) years you cannot place orders with BallsDirect.  By accepting this agreement, you are acknowledging that you are over the age of eighteen (18) years.

The customer must ensure that their use of the website is not prohibited by laws that may apply to customer.

The customer must ensure that the process they used to access the website will not expose them to computed viruses or other forms of interference that may harm your computer system.  Ballsdirect is not liable for any such damage which may arise with the customer usage of this website.

Prices published in the website are subject to change without notice but once the order from customer is accepted by us and a sales confirmation is generated the prices cannot be varied anymore.

All prices published in the website are exclusive of delivery cost but inclusive of GST.  Freight charge will be shown separately on an order.

Attributes of products described in the website are subject to change without notice.  BallsDirect will not change the attributes of a product once the order from customer has been updated.  The weights and dimension of products described in the website are merely approximate.

The customer can place order by following the instructions on the website and by doing so, the customer makes an offer to enter into an agreement to purchase products.

Ballsdirect deemed to have received and accepted the customer order when a Sales Order confirmation is sent to your nominated email address.

BallsDirect reserves the right to decline to enter into a Sales Contract with customer and may cancel their order at any time prior to despatch of the product(s).  Should there be an order cancellation the money paid will be refunded and the customer will be provided with notification via email.

If the customer provided an incomplete or incorrect delivery destination in their order and the order is returned to our warehouse, BallsDirect may charge a redelivery fee for each subsequent delivery.

You may provide your nominated credit card during the purchase process described on the website.

It is BallsDirect priority to ensure that all products are delivered in a prompt and timely manner.  Should there be times that such goal is not met due to factors outside of our control, BallsDirect will not be liable for any liability for loss or damage suffered by customer as result of delays.

BallsDirect will replace or refund a faulty or damaged products.  Refunds may take up to 10 working days to process.

Nothing in these Terms and Conditions excludes, restricts or modifies the consumer guarantees provided for by statute including under the Australian Consumer Law.